Staark’s repair guarantee
Staark offers free repair service for the lifetime of the garment with valid proof of purchase.
While we’l make every effort to repair items back to their original condition, there could be slight modifications needed in color and material as we continually improve construction techniques and eco-friendly material sources.
Please note that repairs can take up to 8 weeks to process, once they have been received and accepted by our repairs team.
We will examine any item that is in imperfect condition, to determine if we can repair it. Some types of damage will exceed our ability to provide a lasting fix.
Similarly, we are generally unable to repair any item that has enjoyed a long, well-worn life. In the case where we cannot repair a garment we will offer you the opportunity to purchase a new garment at reduced cost, subject to availability.